Product warranty process
With a professional support team, we are committed to ensuring the fulfillment of warranty and maintenance obligations at the customer’s place of installation in accordance with the regulations for all products of machinery and equipment. Chi Chi Joint Stock Company has provided to customers.
1- Warranty conditions:
– The product warranty period is clearly shown in the signed contract.
– Warranty includes technical faults.
2- The case is not free warranty:
– Chi Cong is not responsible for warranty for damaged products caused by users: arbitrarily installing, using and preserving products improperly.
– Product errors due to natural disasters, fires …
– Errors due to natural wear or the environmental conditions where the product is placed are not appropriate.